Testimonials

Please tell Steve I love...love...love my ring

Please tell Steve I love...love...love my ring. It is too unique. Also please have him thank Andy for the design. I can't wait to show it to everyone and brag about my wonderful jeweler.

Posted By Jill Via Direct Email On Oct 19, 2023

We entrusted Dalzell Jewelers, and now they have us foreve

When making a luxury purchase of art, jewelry, automobiles, real estate, etc. the relationship whom you do business must be built on integrity and trust. My husband and I are watch collectors, we just love our watches! We needed to repair three of them, two of which are nearly irreplaceable, it took us years to find someone we trusted with the repairs. We entrusted Dalzell Jewelers, and now they have us forever.

Posted By Julie Via Direct Email On Oct 19, 2023

We now have two beautiful rings that will be cherished for many years

Recently, my mother and I were privileged to work with Dalzell Jewelers in custom designing two rings. We brought in a favorite ring of my late Grandmother to see if two rings could be made utilizing her diamonds. We were hoping to have an heirloom created that would remind us of Grandma Olga each time we wore it. The designer listened to stories of Grandma and felt as if he had a sense of who she was and what she might like us to have. After meeting with a designer, many detailed options were presented to us. The first time we saw the completed rings was breathtaking! The skilled craftsmanship that went into creating the rings was clear to see. Working with Dalzell Jewelers through the entire process was nothing less than enjoyable! We now have two beautiful rings that will be cherished for many years!

Posted By Ann Via Direct Email On Oct 19, 2023

Now THAT'S confidentiality!

For Christmas last year, I picked out a ring for my wife from Dalzell. Little did I know that my wife had ordered a watch for me as well. The entire time we were working with the great people at Dalzell, no one there ever let slip that the other spouse had been in. Now THAT'S confidentiality!

Posted By Mike Via Direct Email On Oct 19, 2023

My wife was so happy and pleased with the way it turned out!

Working with Steve Dalzell made my engagement ring shopping so easy. I presented him with a few thoughts with regards to how I wanted my ring designed and he turned it into a beautiful piece of jewelry. Not only that, but my wife was so happy and pleased with the way it turned out! Thanks to Steve and Dalzell & Co. I couldn't have asked for a better experience, company, or person to work with!

Posted By Ryan Via Direct Email On Oct 19, 2023

Thanks as usual for your wonderful service and selection

I was happy to find that you carried the newest TAG Heuer Titanium Professional Golf/Sport Watch. I wear it all the time and I love it. Thanks as usual for your wonderful service and selection."

Posted By Bob Via Direct Email On Oct 19, 2023

Dalzell stands behind their jewelry and their work

I can not say enough about this place. We usually bought our jewelry here and occasionally my husband would buy at (another retailer.) Dalzell stands behind their jewelry and their work. When I have had a problem they always take care of it - above and beyond what I expect. For example I cleaned my necklace from (another retailer) and a diamond fell out. Luckily I recovered the diamond and brought it to (the other retailer) where they wanted to charge me $30 plus dollars to set the stone back in their piece. I had a ring that I took to Dalzells to fix a prong. A couple months later the prong wore down and I lost the diamond. I took it to Dalzells and they not only set it it free but replaced the diamond no charge. I don't buy jewelry from anywhere else anymore. They are awesome.

Posted By An anonymous Customer via Google+ On Oct 19, 2023

Dalzell is THE place to go for jewelry and repairs in Crystal Lake!

You know that feeling, when you walk into a jewelry store and you all of a sudden feel like you're in a pretentious place? You won't have that feeling at Dalzell! The staff is so friendly, down-to-earth, helpful, knowledgeable and not the least bit judgmental. They also did a phenomenal job reconstructing my broken rings. Dalzell is THE place to go for jewelry and repairs in Crystal Lake!

Posted By Ruthie Via Yelp On Oct 19, 2023

Hands down best jeweler in the county

Hands down best jeweler in the county. They worked with my fiance to find THE perfect engagement ring. We're lifers now. :)

Posted By Brittany Via Facebook On Oct 19, 2023

The price was the most reasonable of all the stores

My fiance and I have just ordered our matching wedding bands here. The consultant, Andrea, was very nice and friendly while we were figuring out what styles we liked. After deciding what band we liked, we inquired on whether the band can be smaller width-wise for me. The company that they order from can do that. I am glad that they have a diverse range of products available to meet the customer's needs, especially in this case. The price was the most reasonable of all the stores we had looked at, so I shall be coming back.

Posted By Lauren Via Yelp On Oct 19, 2023

I was impressed..

I visited Dalzell on a very busy day --- the Saturday before Mother's Day. I was interested in purchasing a few Pandora Charms for my sister-in-law for Mother's Day. I was impressed with the selection and the service was excellent.

Posted By Kristen Via Yelp On Oct 19, 2023

I love the ... professional sales staff

I love the fresh-baked cookies and the professional sales staff.

Posted By Karen Via Facebook On Oct 19, 2023

Wouldn't purchase jewelry any other place

Wouldn't purchase jewelry any other place. THE Crystal Lake Jeweler.

Posted By Corbie Via Facebook On Oct 19, 2023

Wouldn't purchase jewelry any other place

Wouldn't purchase jewelry any other place. THE Crystal Lake Jeweler.

Posted By Corbie Via Facebook On Oct 19, 2023

Very helpful and explained the whole Pandora phenomenon

Stopped by here to pickup a gift for my wife's upcoming birthday. Pandora website gave me the address. Tim was very helpful and explained the whole Pandora phenomenon. Check it out.

Posted By Jimmy Via Yelp On Feb 01, 2024

Thank you Dalzell and Diana for making our special day really be special...

Last Friday morning I awoke to a very sad Grandmother that didn't have a special gift for her first Granddaughter. Off to the religious store for a Cross, but then I needed an engraver ASAP!!!! Figuring that it wouldn't happen in time for Sundays baptism I tried your store. There I met the wonderful Diana who walked this old man through the whole process. The engraving took about 15 minutes. When she showed it to me the font made my "z" look like an "x". My wife would have excepted it but probably would have cried. Diana told me to have lunch and come back. Upon my return she had a new plate and a new font. Thank you Dalzell and Diana for making our special day really be special.

Posted By Pete Via Direct Email On Oct 19, 2023

I'll be sure to tell them all about Dalzell Jewelers...

I have very much enjoyed working with the both of you (Steve and Jenny.) I can't wait to see the final product! I'm at the age where my friends are getting married, I'll be sure to tell them all about (Dalzell Jewelers.) I thought it would be nicer to give my business to a local place instead of a big box store. I very much appreciate your help!

Posted By Eric Via Direct Email On Oct 19, 2023

Testimonials

Please tell Steve I love...love...love my ring

We entrusted Dalzell Jewelers, and now they have us foreve

We now have two beautiful rings that will be cherished for many years

Now THAT'S confidentiality!

My wife was so happy and pleased with the way it turned out!

Thanks as usual for your wonderful service and selection

Dalzell stands behind their jewelry and their work

Dalzell is THE place to go for jewelry and repairs in Crystal Lake!

Hands down best jeweler in the county

The price was the most reasonable of all the stores

I was impressed..

I love the ... professional sales staff

Wouldn't purchase jewelry any other place

Wouldn't purchase jewelry any other place

Very helpful and explained the whole Pandora phenomenon

Thank you Dalzell and Diana for making our special day really be special...

I'll be sure to tell them all about Dalzell Jewelers...

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